Customer Service Policy

Our Commitment

At ATTITUDE, customer care is an essential part of our brand experience. We are dedicated to providing thoughtful, reliable, and respectful support at every stage of your shopping journey.

Our goal is to ensure that every interaction reflects our values of transparency, care, and consistency.

Customer Support

Our customer service team is available to assist with order-related inquiries, product information, shipping updates, returns, and general support. We strive to respond promptly and provide clear, helpful solutions.

All inquiries are handled with care to ensure a smooth and positive experience.

Communication

Customer communications are handled primarily through email. This allows us to maintain accurate records and provide detailed assistance when needed.

For support requests, please contact:
support@attitudelivingstore.com

Order Assistance

We are happy to assist with:

  • Order status and tracking information

  • Shipping and delivery updates

  • Return and refund requests

  • Product-related questions

Support is provided based on order details to ensure accuracy and efficiency.

Resolution Approach

We approach all service matters with fairness and attention to detail. When an issue arises, we work to review the situation carefully and provide an appropriate resolution based on the order and available information.

Our team is committed to maintaining consistency and clarity throughout the resolution process.

Response Time

We aim to respond to customer inquiries as quickly as possible. Response times may vary depending on inquiry volume, but every request is addressed with equal priority and care.

Service Standards

To ensure a positive experience for all customers, we reserve the right to decline service requests that fall outside our policies or involve misuse of services. All decisions are made with the intention of maintaining a respectful and secure environment.

Continuous Improvement

Customer feedback plays an important role in how we improve our services. We use insights from customer interactions to refine our processes and enhance overall satisfaction.

Contact Information

For customer service inquiries, please reach out to us at:
support@attitudelivingstore.com

We are committed to providing dependable support and a seamless experience.